use that information for, and with whom we share that information. It also sets out your rights in
relation to your information and who you may contact for more information or queries. Please read the
following carefully to understand our processes and practices regarding your personal data and how we
will treat it.
protecting your personal and financial information and is committed to doing this.
We provide products or services to you or our client; ·
You visit or use our website; and/or·
Performing any other activities that form part of our business.
parties (including, but not limited to, our service providers and credit reference agencies). In this Privacy
Policy, we may sometimes collectively refer to handling, collecting, protecting and storing your personal
information as “processing” such personal information.
Please note that other websites that may be linked to this website/App are not governed by this Privacy
disclosing any personal information.
digital and non-digital platforms, or use our services, content, features, technologies or functions
offered on our website or digital platforms or visit any of our offices for official or non-official purposes.
Note that you can withdraw your consent at any time, however such withdrawal of consent would not
affect the lawfulness of processing information based on consent given before its withdrawal.
What information we collect
In the course of providing products or services to you or our client and performing due diligence checks
in connection with our products or services (or discussing the possible products or services we might
provide), we generally collect personal information about you. We also typically collect personal
information about you when you visit or use our website.
We typically collect or obtain your personal information because you give it to us (for example, in a form
on our website) or because other people give that information to us (for example, third party service
providers that we use to help operate our website). We may also collect or obtain personal information
from you because we observe or infer that information about you from the way you interact with us. In
order to improve your experience when you use this website and to ensure that it is functioning
web beacons (small graphic images that are placed on a website and used to monitor a user’s
interaction with that website) which may collect personal information.
these can be found in our Cookies Policy, which is included at the end of this document.
The personal information that we may collect depends on the specific services, activities or products we
undertake but typically includes: your name; age; date of birth; gender; home address; email address;
BVN; telephone number; other contact details; country of residence; passport number and other
national ID numbers; employment details (for example, the organization you work for, your job title);
family circumstances (for example, your marital status where you enter it in a form on our website or it
appears in any documentation you provide to us); financial information (for example, your income, bank
statements, where you enter such information in a form on our website or it appears in any
documentation that you provide to us or authorize us to access from your bank and financial
institutions); details of how you use any product or service provided by Rexcredit; postings on any blogs,
forums, wikis, and any other social media applications and services that we provide; IP address; browser
and device type; user name that is used by you for one of our products or services; language; access
times and duration; details of how you like to use our website or the interactive products, tools, other
technology or services we provide to you or our clients; websites that you visited before and after
visiting our website; details of how you like to interact with us, and similar information.
The types of personal information and ‘sensitive’ or ‘special categories’ of personal information that we
collect will generally vary depending on the nature of the products and services that we provide to you
and how you use our website. In some cases, the ‘sensitive’ or ‘special categories’ of personal
information that we collect may include information collected as part of KYC and anti-money laundering
checks that we must conduct before accepting you as a customer.
In some rare circumstances, we will also gather other ‘special categories’ of personal information about
you because you volunteer that data to us (for example, it appears in a copy of your resume/CV that you
upload to our website). In some other circumstances, the personal information we collect from you is
needed to meet our legal or regulatory obligations or to provide you with the products or services
requested by you.
In some cases, we may also collect personal information about you indirectly from third parties including
but not limited to: (i) your employer; (ii) third parties such as providers of ‘know your client’ and anti-
money laundering services which we use to help us meet our legal requirements in this area and to help
us verify your identity where we provide you with products or services; (iii) background check providers
which we sometimes use to verify your identity when you apply for a product of ours; (iv) third party
service providers that help us to operate our website; and (v) your banks and financial institutions.